Shipping Policy
Shipping Policy
Thank you for shopping with Vieresta Homes! Here's everything you need to know about how we ship your orders.
Processing Time
Orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Estimated delivery times after dispatch:
- Finland & EU: 7–14 business days
- Rest of Europe and USA: 7–16 business days
- International: 7–21 business days
Please note these are estimates and may vary due to customs processing, carrier delays, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. We offer free shipping on qualifying orders — check the checkout for current thresholds.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with a tracking number. Visit our Track Order page for more details.
Customs & Duties (International Orders)
For orders shipped outside the EU, import duties, taxes, and customs fees may be charged by your country's customs authority. These charges are the responsibility of the recipient and are not included in our prices or shipping fees. We recommend checking with your local customs office before placing an order.
Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact us at vierestahome@gmail.com with your order number and we will investigate promptly.